The GC3 and Launch Pro device requires the device to be connect to the internet in order to download and install the firmware update. This is not done through a computer through a manually initiated download and installation.
Username and Password must be associated to an actively installed FSX 2020/2018 instance.
Please Note: Does Not Support GC3 Or Launch Pro Devices At This Time.
The Hardware Diagnostic Tool (HDT) can assist to perform the following functions:
Reload shots for all subscription base devices (Windows OS Required).
The latest firmware for the GC2 Smart Camera System (all models).
The Original driver for the GC2 Smart Camera System (all models).
The updated driver for the GC2 Smart Camera System (all models).* Requires firmware v4.0.0 to operate.