The GC3 and Launch Pro device requires the device to be connect to the internet in order to download and install the firmware update. This is not done through a computer through a manually initiated download and installation.
Username and Password must be associated to an actively installed FSX 2020/2018 instance.
Please Note: Does Not Support GC3 Or Launch Pro Devices At This Time.
The Hardware Diagnostic Tool (HDT) can assist to perform the following functions:
Driver and Capture software necessary to operate the Image Source GiGE (Ethernet) Swing Camera.
Driver and Capture software necessary to operate the Image Source USB 3.0 Swing Camera.